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Recent Posts by Staffing Solutions Enterprises

01/08

Essentialism – Less, but Better

Essentialism: Less, but Better Author: Victoria CohenThis past week, several of us gathered to discuss “Essentialism” by Greg McKeown as part of our company’s personal development book club that we started this June. So, what even is “essentialism”? Essentialism in a nutshell is the disciplined pursuit of less, but better – carving the path towards making…
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25/07

Proven Process

Author: Blake Babcock SSE Proven Process As part of our EOS journey we have developed a proven process.  What is a proven process? “A proven process is the proven way you provide your service or product to your customers. You do it every time and it produces the same result.” More on the EOS Proven…
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15/07

Net Promoter® Score (NPS) Explained

Author: Blake Babcock Net Promoter® Score (NPS) Explained   What is an NPS Score? “Net Promoter® Score (NPS) is a client satisfaction and service quality metric based on a single survey question that asks staffing clients how likely they are to recommend your firm to a friend or colleague. Clients respond using a numeric scale of 0-10,…
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07/06

All Things NPS

All things NPS Author: Rachel MackHow are you measuring your customer service experience?It goes without saying that every business cares about their customer service experience, but how do you know what you're providing to your customers is the quality you are looking for? Our goal at SSE is to provide a WOW experience for both clients…
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