Our Scores
We began sending the survey out in May to our active clients. Once a client gets the survey they will receive the survey every 90 days.
Total responses to date: 50
Promoters: 78%
Passive: 14%
Detractors: 8%
NPS Score: 70% (Promoter % – Detractor %)

Is 70% Any Good?
Referencing the article mentioned above, “Staffing firm NPS is a target topic for ClearlyRated & CareerBuilder’s annual Staffing Advantage Report, and in 2022 staffing clients reported an NPS score of 31% (our sample focused on staffing providers in the U.S. and Canada).”
While we are well above the national average for staffing firms we have implemented processes to connect with the clients (regardless of their positive or negative score) to get more feedback on what’s working and what’s not working, living one of our fundamentals “be relentless about self improvement.”
What are the “Promoter” clients saying about SSE?
“We have added some great contractors to our team through Staffing Solutions in the last year who have the right skills and expertise for what we need. Celia and team are very responsive and easy to work with.”
“Quick response, great customer service. Blake and Ann easy to talk to, friendly and informative.”
“Very dependable, professional and attune to what we are type of employees we need.”
Open roles weighing you down?
Let us show you first hand how we’ve earned such a positive NPS